Here’s How Technology Has Changed the Courier Business
Technology has completely transformed in the last 20 years.
If you need proof of that, just watch any three year old with his parent’s smart phone. My kid can swipe, push, and stream with the best of them.
I didn’t have my own cell phone until college.
And even then it was called a “mobile”, flipped open, and had an antenna. I bet kids these days don’t even know what an antenna is.
Given the huge effect technology has had on our personal lives, it should also be no surprise that technology has dramatically changed the way we do business, as well.
Especially for couriers.
The courier industry is equipped better than ever to manage your scheduled route deliveries, on demand deliveries, and long distance deliveries thanks to the giant leaps we’ve taken on the technological scale.
Here are a few of the most notable ways the courier industry has changed with technological advances:
Placing Orders
No longer do you need to bring your product to a shipping facility to place your order. Forget that ancient fax machine and its alien-like “sending” sounds.
Now that technology has expanded your options, you can utilize any one of the many convenient ways to get in touch with your friendly couriers:
E-mail
Online inquiry
Telephone
Web Chat
These are just a few of the methods you could use to contact our Dallas couriers 24 hours a day, 7 days a week, 365 days a year.
Placing your order for medical delivery or food testing lab delivery can happen instantly, at the click of a button using the internet. Not only is your request easy to process, it can be placed at any time of the day or night…all thanks to technology.
Mobile communication devices allow couriers to be on call whenever the need arises, making your fast orders easy to place and a cinch to process. Technology has also given your couriers the power to keep track of your requests, storing them for future deliveries, and enabling them to keep a history of every call, transaction, and successful fulfillment.
Distribution
Technology has also affected the way couriers distribute your products throughout Dallas and beyond.
This is especially true when you use a courier as your 3PL partner for warehousing.
Organizations that leave their warehouse management up to couriers are able to stay in control of their supply thanks to management software. Data taken from the production floor to the distribution center allows companies to oversee their products and manage their status without actually being present.
In short- technology has allowed us to be everywhere without actually be there.
This means businesses can expand and reach new markets without the overhead costs. It also saves businesses money because they don’t need to hire new employees, manage a fleet, or pay for warehousing space.
Technology has freed businesses from the constraints of a brick and mortar storefronts by giving Dallas couriers control of the distribution while still allowing companies to oversee their product through management software.
Transparency
Knowing where your product is, whether you’re the retailer, distributer, or customer, is made even easier by the advances in technology.
Electronic shipping notifications keep customers “in the know”. This is made possible by handheld scanners and barcodes on shipping labels. The scanners link back to a central database that processes information for those who are looking to know exactly where their product is at any given moment in time.
For couriers themselves, technology has given them the ability to track their trucks, keep in touch with their clients, and schedule and monitor orders with ease- all while on the go.
Peace of Mind
Perhaps the greatest benefit of a technologically innovative sector is the peace of mind that comes with knowing:
Your current stock
Where your product is
Exactly what time it was delivered
Who transported it
Who signed for it
The efforts of drivers are streamlined, energy costs are reduced, and your carbon footprint is even lessened thanks to paperless practices. That’s something to feel good about!
Technology has made many great things even easier- including your Dallas on demand deliveries from your local couriers. Contact us today to get your same day items moving.