How Does A Courier Estimate Your Time of Delivery?
Couriers in a booming metropolitan area like DFW have a tough job to do. Actually, they have many tough jobs to do.
Sometimes it’s moving your temperature sensitive goods across town, in record breaking heat, no less, while maintaining the perfect temperature to preserve freshness. Other times, it’s transporting your oversized items on a flatbed that otherwise wouldn’t fit in the back of a traditional truck or van.
One of the toughest tasks, though, as any courier in a big city will tell you, is tackling on demand deliveries in Dallas. When customers call and need an urgent, same day delivery, a Dallas on demand courier must be prepared to go at a moment’s notice.
As a customer, you’ll want to know a few key things from your courier. But one of the most important questions on a customer’s mind is this: when will my delivery get here?
After all, when you have a time sensitive, same day delivery, the estimated time of arrival makes all the difference. If you’ve ever wondered what goes into creating that time slot, you’re in luck. Today’s Dallas on demand deliveries blog is spilling the secrets on how we estimate your items’ times of arrival.
Specifics: The first step in deciding on an appropriate delivery window actually starts with you, the customer. Customers lay out the specifics of the job: What are we delivering? How many items? Are there any special circumstances like temperature or size? How fast do you need it there? This helps our team decide what type of vehicle is necessary and how long it will take to get the job started.
Time/Day: Next, it’s important to consider the time of day and the day of the week. A Friday morning at 8 am will cause a little more of a delay than a delivery going out on Saturday afternoon. Timing affects how quickly a courier can move your items.
Technology: Now that we know the circumstances, it’s time to get down to science. Courier use all sorts of technology to figure out how quickly they can move your items. Fleet management software lets a dispatcher know how close a driver is to the pick-up, and whether or not the driver has room in his or her vehicle. Once the cargo is loaded, GPS gives couriers a good idea about how long it should take to get from point A to point B. Technology and constant communication with a dispatcher helps our drivers avoid accidents, construction, and poor routes so that we can move your stuff faster and more efficiently. Technology also keeps you, the customer, in the know. Tracking your item from pick up to delivery allows you to have the most up to date information on when your item will be delivered.
Experience: Last, and perhaps most importantly, experience helps a courier decide on an accurate estimated time of delivery. Some courier companies will tell you what you want to hear, even if it’s far from the truth.
Our Eagle Express on demand couriers Dallas team is committed to honesty and integrity when we serve you. We haven’t made it over 30 years in this business by throwing around false delivery timeframes. Our experienced couriers are prepared to give you an accurate estimated time of delivery when you call on us to assist you with your logistics needs. We’ve been living and working in DFW for over three decades, which means we know the ins and outs of this city, including the best ways to move your items throughout the Metroplex. When you get a service quote from Eagle, you can count on it being factual information from an experienced professional.
There’s nothing more frustrating than a blown deadline. That’s why couriers in charge of your Dallas on demand deliveries put in great thought and formula behind each one of your delivery timeframes.
You can count on Eagle Express to make good on our estimated times of delivery. We’re delivering peace of mind, on time, when time matters.