For Time Sensitive Cargo, All Roads Lead to Rome
All roads lead to Rome.
That statement generally describes something that is inevitable. Meaning, no matter which choice or method you take, it will lead to the same result. Back thousands of years ago, it meant, literally, that all roads led to Rome. This city was known for their infrastructure and road system. It was the heart of one of the most influential civilizations in history.
Now, when we consider this phrase, we’re talking about a universally accepted end to a mission that can have multiple different routes. Here at Eagle Express, we’re talking about all kids of cargo, all different routes, and multiple industries all meeting at the same end result: a successful delivery. We’re also talking about keeping universal standards as we carry out our mission to transport time and temperature sensitive goods.
When you partner with Eagle Express, no matter what service we provide, or where your time sensitive cargo is going, all roads are traveled according the following universal standards:
Unique Plans
Just because our care is universal, doesn’t mean the delivery plans are uniform. In fact, Eagle Express creates a unique delivery plan for each client and each delivery. What works one day for one client might not work the next day. Needs change, traffic patterns shift, and cargo differs. Our delivery route planners utilize the latest technology and decades of experience to create a customized plan for each and every customer and each and every delivery. Different ways to move all lead to the same result: a successful delivery.
Customer Care
Another standard that Eagle Express maintains for every delivery is stellar customer care. We treat customers like family. Many of our clients have been with us for decades because of the customer care they receive. We maintain this level of care through 24/7 operations. We know that our clients are often working around the clock to make their logistics operations successful. Because of that, we’re available 24/7, as well. If you have a delivery need in the middle of the night, or a change while your cargo is in route, we’ll answer the phone. No annoying phone trees or answering services.
Professional Service
Our uniformed, professional delivery team makes a great first impression on your clients, and provides a fantastic first line of customer service. The drivers at Eagle Express are hand selected for safety and skill. Our warehouse staff and office staff have extensive training and experience. And our leadership boasts over 150 years of combined T&L experience. All Eagle Express family members operate under our CARE mantra: Cooperate, Adapt, Respond, Execute. We let our principles of honesty and integrity lead the way on every delivery. No matter what we’re moving or where it’s going, you can count on professional service along the road.
With Eagle Express, all roads lead to Rome. Meaning, no matter what we’re moving or where it’s going, we’ll guarantee a successful delivery with the standards you see above. How? First, because we hire the right people. We trust the skills and abilities of our team. Second, we carry a full suite of insurance. Though we plan and train for success, unforeseen events can occur. Should anything go awry, our couriers are ready to make responsible reparations.
Ready go get your cargo on the road? Call Eagle Express!
Our couriers are standing by 24/7 to take your call. We’re also available 24/7 on our new app- Eagle Express, available in your favorite app store. Manage your T&L from your couch with our easy to use, newly remodeled app that allows you to store your favorites, track your delivery, and get invoices.