Here’s Why You Need a Courier That Utilizes Transportation Technology
Remember the phone book? That silly thing that weighed eight pounds, and when you needed to know someone’s number, you had to sing the A, B C’s until you found the right one, then scroll over with your finger, hoping the tiny font didn’t trick you, crossing your fingers that you called the correct number the first time?
Thank goodness for technology, right?
If your logistics provider is the equivalent of a phone book, it’s time to upgrade! Your courier needs to have a directed focus on transportation technology. What does that look like, and why is that important? Let’s dive in:
What is Transportation Technology?
A quick search for this keyword brings up some pretty cool stuff, including self-driving cars and high speed rails like Hyper Loop. While that is awesome transportation tech, it’s not the type of tech your DFW couriers utilize.
For our industry, one of the most utilized types of transport technology is GPS. State of the art GPS and tracking systems help us find the right driver for the job, get that driver to the location on time, and let our clients in on the entire process. Our dispatch team is able to create the most streamlined routes, avoid traffic and construction, and provide accurate arrival times thanks to GPS.
Transportation tech is also used in our warehouse. With logistics and fulfillment software, couriers are able to keep track of exactly what and how much of a customer’s product is stored in the warehouse space. Here at Eagle Express, we’re open 24/7 for our customers. So when a client calls requesting delivery of their product, warehouse management software helps us to pick, pack, and ship the right items to the right person on time- even in the middle of the night. Tech helps to streamline the process and reduce the risk of error in the flow of goods from supplier to the end user.
Another great example of transportation technology is an app or customer portal for requesting quotes, scheduling a delivery, or paying invoices. By making this process digital, clients and couriers free themselves of paper and the constraints of “normal business hours”. An online ap-based customer portal gives clients the power of self service at any time. Of course, don’t forget that the friendly Eagle Express team is also available 24/7 for your questions and requests.
How does Transportation Technology Benefit Your Business?
When your couriers invest in transportation technology, they’re actually investing in their customers. Thanks to this tech, you’re able to communicate with your T&L provider 24/7. Even while your cargo is in route, you have the ability
Technology also brings transparency to your relationship with your T&L provider. It allows customers to track their deliveries from start to finish. Because of this transparency, you won’t receive inflated delivery times. GPS helps couriers stay accurate and accountable. It also help your organization plan properly. You won’t have to wait around for a large delivery window. You’ll know exactly when your items are set to arrive, which helps you manage your time wisely.
Transportation technology also can save you some serious time and money. Allowing an expert dispatch team to plan and execute your delivery routes means your employees aren’t running around the Metroplex making routine deliveries. It also means your routes are efficient, which means you can serve more customers in less time. Thanks to transportation technology, your cargo arrives on time and in great condition the first time, which means fewer reparations costs and happy, repeat customers.
Eagle Express Keeps Transportation Technology at the Forefront of Operations
Don’t let your phone book of a courier weigh you down with inaccurate delivery times, lost cargo, and silly things like office hours! It’s time to upgrade. Eagle Express keeps transportation technology at the forefront of operations. With our state of the art GPS and tracking technology, as well as 24/7 dispatch, and warehouse management systems, you’ll know exactly where your items are at all times. Never miss a delivery, always stay in-the-know.
Ready to take advantage of what Eagle Express has to offer? Contact us here on the web, or call us for immediate service at 214-351-5777.