Post COVID-19 Healthcare Transportation: Quick Response, Rapid Service

The ongoing pandemic affected industries across the board, but the healthcare industry was dealt one of the greatest blows. That includes medical delivery professionals like Eagle Express. Our couriers have had to refocus our efforts in the months since COVID-19. If we had to choose two focal points of post COVID-19 healthcare transportation it would be these: quick response and rapid service.

Healthcare transportation professionals responded quickly to the changes brought about by the pandemic.

For the first time since 9/11, Americans saw huge changes nearly every aspect of life- the healthcare industry, included. As healthcare transportation professionals, though, couriers like ours had to respond quickly to the new policies, procedures, and social aspects brought about by the pandemic. These changes included the following:

• Sanitization

            We’ve always been sticklers about clean vehicles, but now, more than ever, we understand that properly cleaning and maintaining vehicles and work spaces is vital to the care and comfort of our clients. Our trucks are washed out after every use. Our drivers wear personal protective equipment, and they are stocked with sanitizer and cleaning supplies. You’ll find that our team of professionals adheres to federal and local standards (and beyond) when carrying your healthcare items.

• Social distancing

            This phrase didn’t even have meaning until 2020, but now, not only are we using it in our everyday vernacular, we’re putting it into practice. As much as we love a handshake and a high five with our favorite customers, our couriers know now is the time to step back about six feet. We also offer contactless deliveries and online ordering options to keep things even more distanced.

• Increase in demand

            Healthcare transportation couriers also responded quickly to the rapid increase in demand for delivery of healthcare supplies and specimens. The sharp increase in demand for this industry had to be met, all while protecting drivers and implementing the safety measures described above. This was a complex task, but couriers like Eagle Express met the needs of patients and healthcare providers with great success.

Medical couriers continue to provide rapid service for healthcare deliveries.

Once the initial shock of COVID-19 wore off, it was time to get back to work. Eagle Express has and will continue to provide rapid service for healthcare deliveries to help North Texans and other Americans receive quality medical care. With the reaction phase waning, Eagle is here to help your business get back into action. Here’s how we’re continuing to provide stellar customer service to our clients:

• 24/7 Availability

            Healthcare is a 24/7 job, and we believe healthcare deliveries should be, as well. These days, receiving fast lab results, moving medical specimens quickly, and transporting lifesaving vaccines and supplies is vital to our nation’s health. Here at Eagle Express, we’re putting to use all of our previous knowledge and all of our new best practices to bring immediate healthcare transportation to clients in the Metroplex and across the country. Let our HIPAA and OSHA certified professionals help you serve your customers quickly and safely.

• Warehousing and Fulfillment

            FDA approved warehouse space is just the start of what Eagle Express has to offer our healthcare industry clients. We also offer fulfillment services including pick, pack, and ship options. Your medical items have a secure and safe space for a long time or a short time with our centrally located warehouse.

Reactive and proactive- that describes our Eagle Express couriers as we’ve dealt with the ever-changing landscape of healthcare transportation in the time of COVID-19. We’ve managed to remain the Metroplex’s #1 healthcare transportation provider by blending the best of our 40 years of successful practices with the important new processes for managing the Coronavirus. 

Our quick response to the pandemic allowed us to ease the stress of COVID-19 on healthcare providers and patients, and our continued rapid service is assisting the medical industry in their goal to reach more patients and provide critical healthcare in these uncertain times.

With the right medical transportation provider, your healthcare organization can continue to provide quality and fast care to your patients. 

Let Eagle Express assist. For over 40 years we’ve faithfully served the Metroplex and the United States.  Join the Eagle family today! Find us on the web to request a free quote, or call us for immediate service at 214-351-5777.