Quality Control for Your Dallas Transportation and Logistics
If you’ve ever been on the receiving end of poor quality control, you know how frustrating it can be. Whether it’s poorly manufactured parts to create your final product or simply an incorrect food order at your favorite takeout place, inadequate QC is for the birds!
Here in the Dallas Fort Worth Metroplex, couriers handle transportation and logistics for everyone from government agencies to aerospace manufacturers to state of the art medical facilities.
For Eagle Express, quality control during your Dallas transportation and logistics processes isn’t just for show, lives depend on it.
How can we ensure a quality, successful delivery, no matter what’s on the manifest or where it’s going? Check out these quality control measures that Eagle Express puts into practice with every delivery:
Hand Selected Team Members-
Business is booming, but here at Eagle Express, we take the time to be picky when we select our team members. From office staff to full time truckers to independent contractors, we only bring folks onto the Eagle team that portray our core values of integrity and honesty. Once our team members join the Eagle family, they stick around. Our management, staff, and customers have been with us for decades. We provide excellent transportation and logistics services thanks to our long standing, quality team of professionals.
Transparency Through State of the Art Tech-
It’s one thing to talk about the delivery process. It’s another thing to remain transparent during the entire thing. Thanks to a commitment to state of the art technology like warehouse management software, the new and improved Eagle Express app, and logistics and tracking software, we remain transparent with your delivery. You stay in the know, and we stay honest. It’s one of our best measures of quality control.
Adherence to Federal, State, and Local Standards-
Following the rules isn’t always easy- especially when those rules change frequently! Part of our quality control measures include staying up to date with the different governing standards of deliveries. For example, our medical couriers are trained and certified in OSHA and HIPAA. Food distribution drivers understand the complex regulations outlined in the Food Safety Modernization Act. They’re also TABC certified for safe transportation of alcoholic beverages in the state of Texas. COVID restrictions, background checks, and specific safety concerns as per client request are all accommodated to ensure adherence to the many standards that outline safe and successful transport of some of the most sensitive items out for delivery.
In House Operations-
We can’t control the actions of a third party hired to deliver your product. That’s why we don’t hire third parties! When you work with Eagle Express, you can rest assured knowing that these measures, and more, are being carried out in house, by Eagle Express representatives. We’ll never hand your cargo off to a third party or subcontract your delivery. We’re responsible from start to finish, and we’re sure you’ll appreciate that the same way we do.
The Eagle Express way is synonymous with quality.
Just ask one of our many happy customers. In fact, we follow up with every customer as a way to further improve our quality control. Our goal is to find out how you felt about the success of your Eagle Express delivery. Did it go as planned? Is there something we can do better? Will you use us again in the future?
If you have questions or comments about our processes here at Eagle Express, or just a way to help us improve and serve you better, we’d love to hear from you! Contact us on our new app, chat with us here online, or send us an email. As always, if you need immediate assistance, you can call us 24/7 at 214-351-5777. Our phones are always manned by an experienced member of our team.