4 “Needs” (and Two “Wants”) of Medical Delivery in Dallas Fort Worth
One of the first lessons people ever learn is this: there are wants, and there are needs.
As children, we want to survive on Goldfish and sour straws, but what we need is an apple and carrot sticks. As an adult, you may want to add another subscription service to your entertainment portfolio, but what you need is groceries for the week. You may want the latest and greatest smart phone, but what you need is a stone tablet and smoke signals. Ok, so you might still need a smart phone, but you get the picture.
With medical delivery in Dallas Fort Worth, there are things you want from you courier, and there are things you need from your healthcare courier. Let’s discuss the difference:
Medical deliveries need a certified handler.
It’s not preference. It’s the law. Medical couriers need to be certified in federal standards such as HIPAA, OSHA, and temperature controlled transportation. Your medical courier should already be aware of these standards, and should be able to offer proof of adherence. If you’re found out of compliance, you and your delivery team can be held liable. Consequences include fines and even imprisonment.
Medical deliveries need temperature control.
Very few medical items are capable of withstanding extreme temperatures or changes in temperature. Wondering what “extreme temps” look like? Hang out in the back of a delivery van for a couple seconds in the middle of summer! Failure to keep medical items at specific temperature or range of temperatures can lead to ineffective drugs, damaged samples, or death of live organs and tissue. Even shelf stable items require ambient temperature control. Don’t let a courier move your medical items without temperature controlled transportation.
Medical deliveries need to happen 24/7.
Your doctor’s office might close at 6PM, but don’t be fooled! The healthcare world is a 24/7 operation. From emergency rooms to laboratories, medical professionals serve patients around the clock. Medical couriers support that effort. With 24/7 deliveries, healthcare couriers keep the supply chain in movement, reducing the wait time for patients, and improving their care. Healthcare doesn’t sleep, so neither do medical deliveries!
Medical deliveries need accurate delivery windows.
It’s true that often wait times at doctor’s offices and emergency care centers can be…challenging. But medical deliveries can’t afford to be anything but right on time and accurate. Medical delivery in Dallas Fort Worth has to offer an accurate delivery window for the best patient care. Surgeons need to know when to prep patients, labs need to know when to expect incoming samples, and patients need to know when to expect their compounded prescription. Accurate delivery windows can often mean the difference between life and death in the medical world. Make sure your courier is on time, every time.
Those 4 points are not negotiable. They are “must haves” for medical deliveries in Dallas Fort Worth.
But while you’re making a decision regarding your next medical courier, consider these two “bonus” points. A great medical delivery team will offer the non negotiable pieces as well as the following:
You want a medical courier that maintains responsible insurance policies.
While it’s a requirement for couriers to maintain insurance, it’s not a requirement for medical delivery professionals to maintain responsible insurance. For us here at Eagle Express, that includes a full suite of insurance, backed by A-rated providers, in place to protect our people, our vehicles, and your cargo. Responsible policies are never intended to be used- we like to rely on our 40+ years if experience and 99% success rate- but the fact that we keep those policies in place offers peace of mind for all parties involved. Should an unforeseen event occur, you can rest easy knowing your claim will be handled with integrity and speed.
You want a medical courier that is technology-forward.
Medical couriers in Dallas don’t have to offer an app, or real time tracking, or down to the minute ETAs available on an interactive map. But Eagle Express does! We find that keeping tech at the forefront allows us to serve customers the way they deserve to be served: with speed and care. As you’re serving patients with the latest and greatest tech, you can count on Eagle Express medical couriers to be serving you with the same commitment.
Eagle Express medical couriers have everything you need and everything you want in a healthcare delivery professional.
Ready to get started? Give us a call today at 214-351-5777 and see what it’s like partnering with a team that has it all!