5 Questions You Should Always Ask Before Hiring a Dallas Critical Courier

When you have critical deliveries, you don’t have a whole lot of time to ask questions. Critical items need to get on their way NOW! That’s why it’s best to be prepared. Having a Dallas critical courier on speed dial can save you time, stress, and even money. So, before you get in a position that requires a critical delivery, consider 5 important questions to keep in mind. These are the answers you need from your potential delivery partner before you get in a transportation pinch.

Ask these 5 questions to your potential Dallas critical courier:

1. What are your qualifications?

Critical deliveries are almost always sensitive in nature. They need to move quickly because they are temperature sensitive, or fragile, or even lifesaving when we’re talking about medical specimens. Because of this, critical cargo often requires a trained courier. HIPAA, OSHA, Food Safety, and other certifications are necessary to transport these kinds of items. Don’t be surprised when the time for a critical delivery arises. Find out now if your Dallas critical courier has the right training to move your cargo.

2. Do you handle all deliveries in-house? 

Just because you’re communicating with a courier doesn’t mean they’re the ones who will move your sensitive cargo. Ask your courier if they outsource deliveries. Can you trust the third party? At Eagle Express, all deliveries are in-house. We handle your delivery from start to finish. We don’t ever hand cargo off to a third party. With critical deliveries, knowing and trusting the party handling your cargo is essential.

3. Are your couriers uniformed?

This isn’t a fashion question, it’s a safety question. Uniformed couriers are easily recognized as your delivery team. You don’t have to be concerned when handing your sensitive items off to a driver. With Eagle Express, you’ll recognize our delivery professionals as the team in Eagle polos, khakis, and identification linking them to our business and our delivery. This kind of assurance is priceless, and offers peace of mind, especially when you’re transporting sensitive cargo. 

4. Do you have tracking?

When you’re moving critical cargo, the period where your cargo “goes dark” on traditional tracking services can be incredibly concerning. You don’t know where it is or when it will arrive. Don’t stay in the dark. Eagle Express tracking offers real-time view of your critical cargo while it moves to its final destination. With our newly remodeled app and GPS technology, our couriers remain transparent. You’ll have an accurate ETA down to the minute, which means your critical deliveries spend less time in places they shouldn’t be- like waiting on the dock or at your door after a missed delivery.

5. What is your delivery radius?

What if your critical delivery needs to move out of town? Can your Dallas critical courier handle the long distance? While it makes sense that out of town deliveries can’t move within the hour, Eagle Express still treats your hot shot delivery with care and speed. Our dedicated delivery method means your cargo moves in a vehicle that holds only your delivery. No stopping for consolidation. Our drivers will pick up and move directly to your destination, no matter where in the US that destination is.

NOW is the time to find out if your Dallas critical courier can handle your time and temperature sensitive deliveries.

These 5 questions will help you separate the capable couriers from the duds. Go ahead, give Eagle Express a call at 214-351-5777. We’ll be happy to answer all of these questions- and more! We’re confident you’ll feel comfortable with our responses, and you’ll have peace of mind knowing the next critical delivery you have is in great hands with Eagle Express Dallas critical couriers!