Answering the ‘Why’ With Eagle Express Dallas Courier
Ever been in a room with a four year old for more than two minutes? Chances are, you’re going to hear the question, “Why?”.
It doesn’t matter what it’s regarding. It could be the child wondering to why it’s time to go home, or why they aren’t going home. It could be in response to the prompt to put on their shoes or bring a raincoat. Kids aren’t afraid to ask, “why?” when they just want to know an answer!
You shouldn’t be afraid to ask, either.
Here at Eagle Express, we’re happy to answer “why” when it comes to our operations. We think transparency is key to all relationships- especially when it comes to our customers.
Find out the “why” behind some of Eagle Express’s key operational decisions:
Why do you put so much focus on technology?
We’re a courier company, but technology is vital to our operations. From our newly remodeled app to our state of the art logistics and tracking tech, we believe in staying ahead of the technological curve. Logistics technology allows us to serve you, our customers, in a streamlined manner. It’s what you expect, after all!
Why don’t you include third party providers?
When you hire Eagle Express, you’re going to get an Eagle Express team member. We never hand your cargo off to a third party. We can only control what we do. We have high standards for your delivery, and the only way to ensure those standards are met is by doing the job ourselves. Whether you have in town or out of town deliveries, healthcare, or food distribution, Eagle Express couriers are trained in a variety of transportation methods to move a variety of items. With 24/7 operations and all kinds of vehicles, we’re confident we can fulfill your T&L needs.
Why do you participate in “second chance hiring”?
Second chance hiring, or hiring folks who have a criminal past, is important to us, because we want to extend grace to our brothers and sisters, as Christ does with us. We look for individuals who want to turn their life around, are ready to work hard, and enter into a mentorship with a solid management team. For over 40 years, Eagle Express has been offering second chances to men and women around the Metroplex, and we’re proud to be a part of their successful rehabilitation process.
Why do you carry hefty insurance policies if your success rate is 98%?
Short answer? Because it’s the right thing to do. At Eagle, we train and plan for the best. After all, we enjoy an on time, successful delivery over 98% of the time! But in the event that an unforeseen issue arises, we need to be able to offer peace of mind to our customers and our employees. We do that by maintaining thorough insurance policies, backed by A-rated providers. We know not every courier in Dallas is committed to these kinds of insurance policies, but we’d rather be responsible now than sorry later.
Have another question for our Eagle Express Dallas Couriers? Ask away! Our knowledgeable team of experts is on call 24 hours a day, 7 days a week. No matter when you contact Eagle Express, you’ll get a live member of our team, who can answer your pressing questions and get your cargo on the move in as little as 45 minutes.
We’re not afraid to tell it like it is! With Eagle, it’s full transparency through communication, technology, and sticking to our principles of honesty and integrity.
We do what we do because we love to serve YOU. Ready to become a part of the Eagle Express family? Give us a call at 214-351-5777 or find us here on the web and request a free quote. We’re ready for you!