Austin Package Delivery Service: Choosing Wisely

Having been in the courier industry for more than 40 years, you can trust that we are qualified to post on this topic! We aren’t some fly-by-night delivery company looking to make a buck in a random city, for a short amount of time, low investment in the people/products/services. We are deeply invested in the courier industry. We are also deeply invested in the cities that we serve. We are deeply invested in our client base and what they need delivered.

We care. And our care it is one of the things that really sets us apart from the crowd.

When we say “choose wisely,” it means choose wisely. My friends, after more than 40 years handling deliveries of all shapes and sizes for all types of clients, I can tell you from experience that unwise courier selections will get you in a heap of trouble.

That’s why I’m giving you the warning ahead of time: if you’re looking for an Austin package delivery service, you need to closely evaluate every angle of the companies you are considering. Here’s the potential fall-out if you don’t do your due diligence:

• Your package isn’t delivered on-time. A disorganized, low-care company won’t be on their game when you place an order. That means if you want a hot shot delivery in Austin, Texas, it won’t happen within the time frame you pay for! Not good!

• Your package never arrives. Fly-by-night couriers may lose your package, lose their driver or both! That’s a bad day if your critical item goes missing!

• Your item gets damaged. Maybe it arrives on time but gets broken, busted or bent along the way. What’s the point of even delivering it!?!

Instead, be wise. Don’t just pick the first name you find. Ask yourself critical questions so that you can make an informed decision and not be disappointed:

1.       Does the Austin package delivery service have experience?

2.       Do they offer a variety of services?

3.       Do they have local experts who know the area?

4.       Is their technology up to date or from the dinosaur age? This includes website presentation and navigation ability, ease of ordering, etc.

5.       Can you track deliveries in real time?

6.       Does the company have an app you can download and use for easy ordering, tracking, invoicing and ongoing communication?

7.       Can they delivery same day?

8.       Can you schedule daily, weekly or monthly route deliveries?

9.       Do they offer an out of town delivery service?

10.   Are they insured?

11.   Are their drivers professionally uniformed? They are an extension of your brand after all!

12.   Do they offer 24/7 service?

13.   Are their customer service reps friendly?

14.   Do they CARE????

When you choose Eagle Express Austin TX couriers, you’re getting the best – you’re choosing wisely. So give us a call today, and see how we meet the above must-haves… and more!