Put Eagle Express Courier Service on Repeat
Some things are worth repeating.
A catchy song, a showstopper meal, a great story, a beautiful destination. Repetition can bring joy. Repetition can bring clarity. Repetition can bring remembrance. Repetition can save you from redoing past mistakes. Repetition has a place.
Being that we are inching toward the halfway point of 2022, I figure one repetition is in order. No, it isn’t a catchy song (although, if you want to know my current favorite repeat, it’s “Country Road” by John Denver).
My June repetition is this: what to look for when you’re hunting for a courier service.
Initially, this repetition isn’t as exciting as a song, a travel destination or a great meal. But hear me out on this – choosing wisely on a courier service will save you much heartache in the long-run. And it just might free you up to enjoy those repetitive things that you love…!
Here’s my top 10 must-haves when you’re in the market for a courier service:
Customer Service. Great companies begin and end with great service. With the technological advancements of the past 50 years, customer service has taken a bit of a hit. Have you noticed? With so much of our work lives existing on devices, excellent customer care is even more needed. At Eagle Express courier service, we don’t cut corners on customer service. We believe in above and beyond care for those who trust us.
Technology. Buyers beware! Don’t hire a courier service that’s behind the technology curve. It’s 2022, after all! Apps, tracking capabilities and online payments should be the gold standard. If a company is skimping on technology, they’ll skimp on actual deliveries, too!
Longevity. How long has the company been around? That matters. Eagle Express courier service in Dallas has been around for 40 years. FORTY YEARS. And we haven’t just survived those 40 years. We’ve thrived.
On-Time Records. Deliveries need to be completed on time. You pay for that. You expect that. You deserve that.
Variety of Services. A quality courier service offers a variety of service options. Same Day, scheduled, hot shot, 1 hour, 2 hour, 3 hour, 4 hour. You should be able to tailor your delivery to your time needs, not the other way around! The other variety of services you should see is variety of expertise: medical, truck, warehousing, refrigerated, manufacturing, retail, legal, logistics and much more.
24/7 Service. Business doesn’t sleep. Neither should deliveries. Look for a courier service that operates 24/7/365.
Solid Team. How long have people been with the company? Is there constant turnover or do people remain loyal? Good people translates to great deliveries.
Testimonials. When people are pleased with a service, they say it. Make sure you choose a company with customer satisfaction.
Honest Leadership. The truth matters. Honesty matters. Be sure you choose someone who won’t pass the buck and is quick to take personal responsibility for your delivery.
Local Roots. When it comes to deliveries, knowing a location is critical. Local roots show investment in the community and expertise on traffic flow, backroads, best routes and more.