What the Tech is Happening at Eagle Express Couriers in Dallas?!
When you have an urgent or scheduled delivery need, how do you select a courier in Dallas?
The short answer is: the internet.
Prospective clients can do a quick search for couriers in Dallas and find several brand new transportation businesses with just a few years of longevity under their belts. These guys are green, for sure, some of them motivated, but very few of them are experienced.
As the internet will confirm, though, Eagle Express is not short on experience. Quite the contrary, actually. We’ve been around for over 40 years! In that time, we’ve developed a great relationship with technology.
As we already discussed, we can thank technology for bringing prospective customers the information they need to make critical decisions about their logistics processes. We can also thank tech for getting you to this blog! As the experienced couriers in Dallas, we know that technology is a powerful tool for success- especially in the transportation industry!
That’s why we’re committed to staying ahead of the technological curve. For over four decades, we’ve made it a priority to look forward and make changes to our processes while maintaining a commitment to old- school principles of customer care. Here at Eagle Express, new technology is actually what helps us stick to our “old” priorities of honesty, integrity, and serving well.
That being said, you might be wondering: What the tech is happening at Eagle Express Couriers in Dallas!?
Let us fill you in on a few ways we’re forging ahead as the tech-savvy couriers leaned upon by businesses who operate in Dallas.
Contactless Payment Options-
We already know that COVID doesn’t really hang around surfaces. So it’s not likely you’re staying away from traditional payment methods like bills and credit cards so you can stay safe. But way back in 2020 when we thought the virus spread in this way, many folks became fans of contactless payment methods. Truth be told, it’s sure convenient! How about going to the grocery store for some last minute ingredients, only to realize you forgot your wallet! Contactless payment to the rescue!
For our customers, there’s a different type of benefit to paying without a card. Contactless payments for our customers mean faster invoicing, electronic records, and not worrying about the card holder’s availability when it comes time to pay for service. The invoice can be paid from anyone, anywhere. We now accept Zelle payments for business transactions, and we’re finding customers are loving the freedom that comes from contactless payments!
Electronic Proof of Delivery and Invoicing-
Another benefit to ePayment methods? It’s all tracked via paperless methods and stored electronically. No need to keep track of annoying paper invoices, or, heaven forbid, purchase a stamp! Staying tech-savvy means our clients have access to their payment history any time fo day or night.
The Eagle Express Couriers in Dallas also provide clients with electronic proof of delivery, including photos, if requested. Once again, it’s just more convenient this way. Our clients don’t need to wait for a phone call to confirm pick up, they can see that happen in real time, and check their email afterwards for confirmation.
Real Time Shipment Tracking-
Speaking of real-time tracking, utilizing our newly remodeled app- Eagle Express, available on your favorite app store- you can track your delivery from start to finish. Our easy-to-use application lets you see a photo of your driver, track your driver in real time, find specifics on your shipment, and receive notifications with an ETA that is accurate down to the minute.
You’re busy. We get it. You don’t have time to wait around for a 4-hour delivery window. And thanks to Eagle Express Dallas Courier technology, you won’t have to.
State of the Art GPS and Dispatch Software-
Logistics technology also assists our couriers in moving your product in the most streamlined fashion. Utilizing route planning software, our dispatch team creates a route that gets our drivers to your pick up and drop off locations quickly and safely. Our experience in the Metroplex helps us bypass construction, avoid congestion, and travel with care.
Proper route planning isn’t just about convenience, either. There are times when utilizing state of the art GPS could mean the difference between life and death. When our Eagle Express couriers have medical deliveries to move, we know how important speed and accuracy can be to healthcare providers and patients. Having the right route to move a live organ, for example, could mean the difference between an organ that is viable and one that is not.
Technology is a powerful tool for the courier industry. Eagle Express couriers in Dallas are committed to staying ahead of the technological curve to provide fast, secure, and dependable deliveries throughout the Metroplex and the continental United States.
Contact Eagle Express today for your free quote of service. Or call us at 214-351-5777 to get your items on the move in as little as 45 minutes.