COVID-19 Changed Your Customers’ Logistics Priorities. Here’s How to Keep Up

2020 is all about priorities.

As a nation, we’re learning to put the important things first. Like toilet paper! We joke, but the truth of the matter is that folks are learning to shift their focus to ensure the needs of themselves and others are met during difficult and confusing times like these.

This change in priorities certainly goes for social concepts, but here at Eagle Express we’re helping your business focus on meeting the needs of your customers’ changing priorities.

That brings us to one of the most important questions your business is trying to answer: What do your customers prioritize now that COVID-19 has changed the way we do business?

We believe we have the answer- in more ways than one. Here are a few of the changing priorities for your customers, and the ways Eagle Express is meeting the demands of your clients.

Faster Service

A lot has changed in 2020, but the desire for instant gratification isn’t one of them. Your customers still want their products quickly. In fact, they might even want them faster than before.

Eagle Express helps keep your customers satisfied with fast, friendly service 24 hours a day, 7 days a week. When you need a courier, Eagle is on call to make it happen. With same day, overnight, and even super rush 45 minute deliveries, your customers can receive fast service any time of day or night from our expert transportation professionals.

At Home Deliveries

Working from home means fewer deliveries to business plazas and central office locations. It also means more deliveries to residences. It’s likely that your employees and customers are spread across the Metroplex while operating under COVID-19 conditions. That WFH life doesn’t have to mean slow or delayed deliveries, though.

Eagle Express has modified our delivery options to cater to clients who work from home or have customers who work from home. We offer residential delivery service to anywhere in the United States, and we provide white glove services (with a side of social distancing) to ensure your customers get their items exactly where they want them in their home office.

More Space

Social distancing was supposed to give us more space. But now that many of us are setting up our office in our living room, space is a commodity. If your business and your customers need a little more space these days, a warehouse and distribution specialist might be the key to success.

Not only can Eagle Express store your items, but when you’re ready for them to move, we can pick, pack, and ship them to their final destination for you. Why is this a big deal? It frees up more space for you, reduces the number of employees you have on site at your location sorting and shipping, and allows your customers to receive their deliveries faster and safer than ever with our sanitized delivery vehicles.

Increased Safety Measures

Safety is everyone’s top priority during COVID-19. Safety has always been a concern for us, but we’re taking our sanitization efforts more seriously than ever. You can rest assured knowing your clients are receiving their deliveries safely and securely from our experienced and professional delivery team.

For the health and safety of all parties involved, our drivers wear masks, gloves, and carry sanitizing tools on every delivery. Our trucks are washed out and sanitized regularly, and we take guidance from the CDC and FDA seriously as we transport your time and temperature sensitive goods.

Contactless Delivery Options

Your clients want their products, but they don’t want to worry about coming into contact with others unnecessarily. Contactless delivery is a new option that meets the needs of all sorts of industries. From food delivery to medial specimen transportation, offering contactless delivery is a great way to offer security to customers in uncertain times.

The year 2020 has changed our priorities. What does your business find important? What do your customers consider important?

Eagle Express has been meeting the logistics needs of clients across the Metroplex for over four decades. We know what your customers are prioritizing these days, and we’re prepared to help you meet their needs. From route deliveries to urgent transportation requests to refrigerated deliveries, Eagle Express Dallas courier is here to help you keep up.

Contact us on our website, or call us at 214-351-5777.