Resolve For the Best Customer Service in 2022
One quarter of Americans make serious resolutions each New Year. (That number doesn’t include those who half-heartedly agree to put down the cookies in January!) But those of us who say we’ll commit to something rarely follow through. In fact, just 8% of folks who make resolutions will stick with them past March.
If you’re making professional resolutions this year, Eagle Express can help you stick with them. And if you’re resolving to provide the best customer service in 2022, you came to the right place.
This is the perfect time to set professional goals for your organization, and Eagle Express is the perfect team to assist if you’re looking to excel in customer service in 2022. Here’s why:
Hand Selected, Knowledgeable Delivery Professionals
The best customer service starts with the best service. Eagle Express hand selects our team members: from front office staff, to warehouse professionals, to couriers. We look for excellence in areas of logistics management, time management, and professionalism. Our leadership team has over 150 years of combined experience in the logistics industry. For decades, they’ve held high standards and principled business practices rooted in honesty and integrity in all our operations. You won’t find a courier with better character than Eagle Express.
State of the Art Tech Your Customers Need
Resolving to serve your customers better means meeting their expectations. Your customers expect state of the art technology when it comes to their deliveries. They want on the go tracking, online order management, and an easy app to set up frequent deliveries. They need transparency that can only be offered through a commitment to the latest and greatest logistics and tracking technology. With Eagle Express as your partner, your customers gain access our state of the art tech and get exactly what they need- all from their smart phone.
24/7 Operations
As your organization knows well, the Dallas Fort Worth business world never sleeps. There are moving parts all day and all night, weekends, holidays, and every day in between. In order to offer you and your clients the best customer service, we keep 24/7 operations. That means if you need a delivery at 3 am so your client can wake up to a product on their doorstep, we’re here for it. It means if you need cargo to ship out on the next plane out of DFW, we have you covered. 24/7 operations are the only way to go in 2022.
Forty Years of Customer Satisfaction
For four decades, Eagle Express couriers have served clients inside and outside of the Metroplex with fast deliveries, on time service, and friendly drivers. Many of our satisfied customers have been with us since the beginning. Could your business benefit from that kind of longevity? Partnering with Eagle Express means you’re benefitting from decades’ worth of best practices in customer service. Don’t take our word for it, though. Read what our past and current clients have to say about their customer experiences with us.
If your New Year’s Resolution is to offer the best customer service in 2022, Eagle Express can help make your goal a success.
Our team is comprised of logistics experts with decades of experience serving dozens of industries across the Dallas Fort Worth Metroplex. Our friendly, knowledgeable couriers become an extension of your customer service as we meet your customers’ logistics needs with care and quality.